The Internet Fraud Complaint Center (IFCC) reported
that last year 7.7 million dollars was lost through online auction
scams. The actual losses are much greater. Most auction scams
are not reported because they involve only small amounts of
money.
Most auction Web sites are aggressive at fighting
fraud. eBay has a fraud investigation unit that has helped them
hold down fraud to only .01% of its transactions. If you paid
for an item and never received it, or if you received the item
but it was less than what was described, eBay's Fraud Protection
Program will reimburse you up to $200,minus a $25 processing
charge. In order to qualify for Fraud Protection coverage, you
must submit an Online Fraud Complaint with eBay after 30 days
and before 60 days from the time the auction ended.
After making a purchase, buyers can leave feedback
about their experience with the seller. Before you bid on an
item, check the seller's feedback profile by clicking on the
number next to the their User ID. There is also a feedback forum
and discussion board.
Below are a few actions that you should take to
protect yourself from Internet auction fraud.
-For a high cost item use an escrow service.-
Avoid sellers who request payment by electronic transfer.- Never
provide your Social Security Number or Drivers License Number.-
Verify the delivery data and the sellers return policy.- Review
the online feedback on a seller.- If the seller is a business,
check with the Better Business Bureau www.bbb.org. - Prefer
sellers who accept credit card payments. When you use a credit
card to pay for a purchase, federal law limits your liability
for an unauthorized charge to $50.You can also request your
credit card issuer to make a charge-back.- Be cautious about
buying from a seller in another country. If you buy from a seller
in another country, understand the difference in laws governing
auctions between that country and the US.
If you become a victim of Internet auction fraud,
you can submit a complaint report with an online form at the
IFCC Web site www.ifccfbi.gov. The IFCC will review your complaint
and refer it to the proper law enforcement agency.
Internet Auction fraud is a large and growing
problem. Take the measures outlined above to prevent your self
from becoming a victim
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